Wish Park Surgery

01273 729194

Friends and family Test

In July we received 55 responses to the Friends and family surveys, of which 43 were positive, which is 78%. Year to date we are 83%.
We are starting to make changes to the clinical rotas, planning to make booking in advance easier.
This will be a project over the next 2 to 3 months, to ensure we maintain a safe balance between seeing anyone who has an urgent need, but being able to pre-book those that can wait.
Please try to work with us on this as things will not always go to plan. In particular, it is not the fault of the reception team, who always do their best to help where they can.