As part of our strategy to manage increasing demand and maintain equal and fair access to care we are moving to Clinical Triage which which has been developed by medical experts and is fully NHS approved. This enables us to triage the request for an appointment with all our clinicians including, GP , Paramedics, Advanced Clinical Practitioners and Fist Contact Physio appointments – You may find that you are asked many more questions by our reception team who are fully trained in asking these questions.
The request will include brief information about the clinical issue, with photos if appropriate that will allow us to assess the urgency appropriateness and arrange a suitable clinician.
We would prefer if you are able to use the appointment booking system where you will be directed to a System Connect questionnaire.