May Results for the Friends and Family Test

In May, 27 replies were received to our text message asking if you would recommend us to friends and family. 23 of you said you would, that’s 85%. Suggestions ranged from ‘everything being great, keep it up’, to ‘make it easier to book in advance’, and also, ‘consider longer appointment times’. We have recently added […]

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GDPR

Changes to data Regulation come into force on the 25th May 2018. Please see the registration page for our privacy & fair processing policy

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Feedback for April 2018-Friends and Family Test

The feedback for April showed that 33 out of 43 patients would recommend the surgery to their friends or family which is 77%. Since August last year we have had 384 replies, of which 83% would recommend us. Feedback tells us that we still need to work on our appointment system, in particular providing more […]

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Public Holidays in May-Prescription Requests

Wish Park Surgery will be closed over the coming public holiday weekends in May. The NHS will provide repeat prescriptions outside of GP surgery hours if absolutely necessary but please try to avoid this happening. Please request prescriptions from the practice at least a week before your supply runs out.

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Staff Training 25th April 2018

Wish park will be closed from 12 30pm on Wednesday 25th April 2018 for staff training. Should you require help during this time, please call 111 for non urgent matters or 999 in an emergency.

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Feedback for March 2018

The feedback for March showed that 32 out 38 patients would recommend the surgery to their friends or family which is 84%. Since August last year we have had 332 replies, of which 85% would recommend us. General feedback has been that the service has improved in the last 12 months although waiting times in […]

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Pharmacy Opening over Easter

Please use the attached link to find out opening hours of local pharmacies over Easter https://www.england.nhs.uk/south-east/our-work/info-professionals/pharmacy/change-of-opening-hours/

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Public Holiday Closures 2018

Wish park Surgery will close for the public holidays as follows: Friday March 30th Monday April 2nd Monday May 7th Monday May 28th Monday August 27th Tuesday 25th December Wednesday 26th December Outside of these days, we will operate our usual surgery hours. Please follow guidance regarding what to do when we are closed if […]

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Friends and family results for February 2018

We had the best results ever this month with 30 out of 33 patients happy to recommend us, that’s 91%. You gave us positive feedback for the GP’s and reception team, but were concerned about the wait to see a GP on the day. We are always reviewing how best to get you seen as […]

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