Dr Wells leaves the surgery

Dr Wells has now left the surgery, having been here since 2002. He has been integral in growing the size and services of the surgery and will be missed. He leaves with the thanks and best wishes of all staff and partners of the surgery. We will be updating patients shortly of changes to your […]

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Feedback for November 2018

In November, we received 38 responses to the Friends and Family survey. Of these, 33 patients would recommend the surgery which is 87%. Feedback alongside this included making easier to see a GP, and considering more evening surgeries. Since the start of November, we have increased capacity, which has allowed more appointments to be booked […]

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Early Closure 21st November 2018

The surgery will close at 12 30 pm on Wednesday 21st November 2018, for staff training. Should you need help when we are closed, please call 111, or for emergencies please dial 999.

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October Friends and Family feedback

In October, we received 46 responses to the Friends and Family survey. Of these, 39 patients would recommend the surgery which is 85%. Comments included ‘Everything 100%’ ‘Staff lovely and really good”Honestly, no improvement could be made on today’s service’ to ‘No will or help to support’ ‘hard to get an appointment’ and ‘don’t book […]

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Improved Access to GP Services

We know it can be difficult to get an appointment at the surgery. Part of the reason for this is that many face-to-face appointments are used for problems that could be better dealt with over the telephone. Similarly, patients who just want to discuss something over the telephone have to queue up for a face […]

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Feedback for September 2018

In September, we received 41 responses to the Friends and Family survey. Of these, 38 patients would recommend the surgery which is 92.6%. Comments included ‘GP’s that were caring and listened’, ‘last 2 visits were excellent’,’its all good’ as well as comments about waiting too long for an appointment and ensuring our equipment is working. […]

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FFT August 2018

In August, we received 35 responses to the Friends and Family survey. 86% told us that they would recommend the surgery. Comments included ‘excellent service’ to concerns about the new telephone opening times. We are reviewing how the earlier opening time works and will discuss this with the PPG when we next meet. Thank you […]

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Public Holiday Closure

We will be closed for the public holiday on 27th August 2018. If you require help, please dial 999 in an emergency or 111 for less urgent care. Thank you

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July 2018 Friends and Family Feedback

In July, we received 30 responses to the Friends and Family survey. 25 were positive, and would recommend whilst 5 patients would not. That’s 83% who would recommend our surgery. This is now a consistent score since we launched the text service last August. We would like to improve this further so will now trial […]

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IMPORTANT NOTICE RE OUR OPENING TIMES

With effect from Monday 20th August 2018, the surgery will open its telephone lines from 8 15. This is as a direct result of patient feedback. We would encourage all patients to try calling the surgery when looking for an appointment, rather than visiting the surgery, particularly early in the morning. Thank you for your […]

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