Wish Park Surgery

01273 729194

Patient Information

Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

•you need medical help fast but it’s not a 999 emergency
•you think you need to go to A&E or need another NHS urgent care service
•you don’t know who to call or you don’t have a GP to call
•you need health information or reassurance about what to do next
Click here for more information about how NHS 111 can help you.

A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

Access to Medical Records

This practice currently offers the Patients the facility to access their information: Regarding Appointments View Appointments Online Book Appointments Online Amend Appointments Online Cancel Appointments Online Print Appointments Online Regarding ... [continue] Access to Medical Records

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or in ... [continue] Complaints policy

Expected Behaviour Policy

Wish Park Surgery is committed to producing a high quality of care to our patients. The relationship between the patients and those working in the surgery is an important issue ... [continue] Expected Behaviour Policy

How To Register

Thank you for your interest in our surgery. The registration process can be completed by completing the required forms as below, including the Online Consent Form of which there are separate ones for both Patients ... [continue] How To Register

Named GP

All patients at Wish Park Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights and Responsibilities

Practice Boundary

Our catchment area runs south of the Old Shoreham Road, from Boundary Road in Portslade, to the Drive in Hove. If you are uncertain about whether you can register here, ... [continue] Practice Boundary

Travel Information

The surgery is located in Portland Road on the junction with School Road. There are several travel options: By foot. For those that are able, walking is a healthy way ... [continue] Travel Information

Updating Your Details

If you change name, address or telephone number, please let our receptionists know by calling into the surgery, writing to us or using the online service. If you move outside the practice ... [continue] Updating Your Details

Using This Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using This Website

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